Barnsley House

Duty Manager

Duty Manager

Become part of the local community and have something to be proud of.


Reporting to the General Manager, the Duty Manager is a key member of the management team within the hotel

Host, supervise, co-ordinate, plan and participate in all the activities of the Hotel operations to maximize sales

In collaboration with the teams oversee daily operational objectives and ensure guest satisfaction is attained

Ensure smooth, efficient and professional service from arrival to departure of our guests by communicating across the food and beverage teams, kitchen, reservations, events, housekeeping and Spa.

Lead and motivate our ambassadors, focusing on multi-skills development and total flexibility throughout the hotel operations

Review and support the levels of staffing in accordance with business needs

Ensure reception duties of guest billing and cashiering is posted accurately

Investigate and resolve complaints or queries efficiently

Monitor business activity to achieve successful performance (managing payroll, P&L, stock management)

In collaboration with the General Manager oversee operational objectives and ensure guest satisfaction is attained

The successful candidate

Experience as a Duty Manager in a luxury hotel operation

Strong financial & commercial acumen

Excellent team development, communication and people management skills

A hands-on lead from the front approach and a very keen eye for detail

An intrinsic understanding of legislation & compliance

The ability to motivate and enthuse people and teams to deliver results

Strong leadership, coaching, performance management and people development skills

Calm, confident, charismatic and very well-presented individual

IT literate - working with systems & process

Apply Now

  • Drop files here or
    Max. file size: 32 MB, Max. files: 3.
    • This field is for validation purposes and should be left unchanged.